The User Voice of Learning & Skills in Prison

The User Voice of Learning & Skills in Prison

This project was an early example of User Voice’s unique approach of a consultation being run by offenders, for offenders. In November 2008 prisoners at HMP Channings Wood took part in a series of workshops and conducted their own peer-led evaluations of the wider prison community.

A4e delivers the Offender Learning & Skills Service in 32 prisons across the country and our methods empowered the service users to talk freely about their concerns. After all, it is the users themselves who are ideally placed to identify their needs and highlight gaps between policy and reality.

The main recommendations focused on improved progression, consistency, communication and the provision of trade-based qualifications, whilst also highlighting the important role prisoners themselves play in encouraging others to take up learning or sharing their own trade skills.