Location: flexible


User Voice are committed to making the criminal justice system work for everyone. Our unique approach is designed, deployed and delivered by former service users working alongside current service users and providers. We have been delivering significant change in the Criminal Justice System for a decade and bring about transformation for: institutions, individuals and the agenda – so the system can work for everyone. We believe the experience of users is vital for positive change.

User Voice is looking for an enthusiastic IT intern who is hardworking, conscientious and organised to join this exciting and innovative charity.  This is an excellent opportunity for someone who wants to contribute to social change and develop their skills and experience in app development, IT systems management, workflow and reporting automation, and data driven website content.


What this role can offer

  • Invaluable experience of developing Google-based IT systems for an organisation;
  • Supported development in analysing and reporting monitoring and evaluation data;
  • The rewards of contributing to real social change;
  • Involvement in a motivated and enthusiastic team;
  • An opportunity to improve your CV.


Personal Specification

  • Experienced in writing Google Apps Scripts;
  • Ability to develop, update, and maintain G-Suite data systems;
  • Knowledge of data analysis and reporting techniques;
  • Highly organised and able to work to deadlines;
  • Are proactive and able to work largely unsupervised;
  • Knowledge of Awesome Tables, HTML, and CSS would also be beneficial.


Key Responsibilities

  • To write Google Apps Scripts for automating workflows and reporting;
  • To develop the Google-based monitoring and reporting system;
  • To add content to Google Sites;
  • To write user guidelines for the data system and processes.


Interview & start dates

To apply please email your CV and covering letter to

Interviews will be on an ongoing basis, start date will be ASAP (flexible)

Minimum hours and duration:  2 days a week for 3 months

User Voice works with children, young people and vulnerable adults. This post is subject to a Basic criminal record disclosure check via the new Disclosure and Barring Service (DBS) processes. The purpose of the check is to ensure that the nature of the applicant’s criminal record, considered alongside evidence of the applicant’s rehabilitation, does not indicate that his or her employment in this role would put current service users at risk.

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