At the national level there is a crucial need for insights from people with lived experience of crime, addiction and homelessness to inform system reform as this voice is currently almost wholly absent.

At the same time User Voice has an unrivalled and significant footprint across the country engaging with the hardest to reach people, through elected and trained service users who can provide the information to fill this void.

There is no one better placed to identify what works or what doesn’t, and to be part of identifying the solution than people with current and recent experience of the system. More significantly, there has never been a time when it has been more important and timely that service users are given the platform to be heard, and to be part of transforming services and systems.

User Voice peer research projects, led by the Head of Research, will use this insight to both influence fundamental changes to the policy and public debate, to innovate new services, and to reform systems.

You will have significant research experience in a research agency and/or within a public/social research role and experience communicating the results to affect change and a strong commitment to the values of User Voice. 

In return, we offer company progression and support throughout your successful career with User Voice. 

We particularly welcome applications from ex-offenders and from all sections of the community regardless of race, gender, sexual orientation, religion, age or disability. 

For further information and to apply, please complete an application form and submit it with your CV to  recruitment@uservoice.org 

Please do not delay in applying as we will interview as and when a suitable candidate applies and have the right to close the application process early. 

Closing date: 5pm on Friday 23 September 2022

Download the full job description here

Download the application form here 

Please download and complete an Equality and Diversity form and submit it with your application