Vacancies
HEAD OF RESEARCH
Based at our London office (currently remote)
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User Voice was created for, and is run by, people who have been in prison and on probation. We are the only organisation in the criminal justice system to operate with over 80% of our team having lived experience and over 40% having started as volunteers.
We are resilient by nature and work alongside, rather than within, the criminal justice system. We are servant leaders, accountable to the people we serve. Since we began our journey in 2009, we have grown significantly, with 5 regional teams, 30 plus staff and 400 volunteers.
User Voice peer research projects, led by the Head of Research, will use insight from people within criminal justice to both influence fundamental changes to the policy and public debate, to innovate new services, and to reform systems.
In the past 12 years, User Voice has conducted over 80 peer research projects with over 10,000 participants.
User Voice peer research and consultations projects have a positive impact on individual participants as a result of the peer-led approach, change institutions along the way by providing them with real time insight and give policy makers a massive reality check.
person specification
Working at User Voice is an opportunity to challenge the status quo. We’re an organisation for people who want to speak up and amplify the voices of people in the criminal justice system. We’re an organisation of people who trust our own voice and believe in amplifying the voices of others. We’re an organisation focused on the people experiencing the sharp end of criminal justice.
If you share our values, are eager to make a difference and have a background in research then this could be the job for you!
Essential
- Masters level or equivalent relevant experience in social research techniques.
- Demonstrable project management experience.
- Excellent communications skills, proven both in writing and verbally.
- Experience of developing appropriate methodologies for undertaking research.
- Experience of leading on the production of research proposals and generating income.
- Proven IT skills, with experience of developing, maintaining and manipulating large databases and using other analytical tools for research purposes.
- Good knowledge of safeguarding issues relating to research and practice.
Desirable
- Lived experience of being in prison or on probation.
- Doctoral level or equivalent relevant experience in social research techniques.
- Good knowledge of the charity sector and/or criminal justice.
- Personal experience of the criminal justice system.
Terms & Conditions
- Full-time.
- Permanent.
- Up to £40,000 depending on experience.
- Bank holidays plus 25 days holiday pro-rata.
- This post is subject to a criminal record disclosure check via the new Disclosure and Barring Service (DBS) process.
Apply Now
1. Download the full Job description
2. Send your CV and cover letter to recruitment@uservoice.org by 8th February. Please don’t delay in applying as we will interview as and when suitable candidates apply and may close the application process early.