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User Led Insights

User Voice has engaged over 10,000 people in prison and on probation over the past 12 years through over 80 consultation and peer research projects. Through these projects we have co-produced many reports and witnessed the power of user-led insight in creating real change to the system at a local, regional and national level. This page links to just a very small fraction of the hard-won insight offered by people in prison and on probation.

If you are interested in our consultation approach, then get in contact.

user Insights

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Engaging people with lived experience of severe and multiple disadvantage

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Engaging people with lived experience of severe and multiple disadvantage

Via desk based research, interviews, focus groups and workshops, User Voice and Shaping Our Lives have sought to provide a range of recommendations for LankellyChase based on examples of best practice of service user involvement across the United Kingdom.

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Coming Out of Covid

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Coming Out of Covid

On the 10th May 2021, User Voice held a series of virtual events about the transition out of COVID-19 for those in prison and on probation.

The virtual events brought together our National Service User Council and senior prison, probation, and health leaders within the Criminal Justice System.

The goal of these events was to communicate feedback from service users and to agree realistic and implementable solutions that will benefit everyone across the Criminal Justice System and the communities beyond.

Guest speakers included Amy Rees, the Director General of Probation and Wales, the Deputy Director of prisons Stephen O’Connell and Kate Davies, the Director of Health and Justice, Armed Forces and Sexual Assault Referral Centres (SARCs) for NHS England.

Having directly engaged 23,000 people in prison and probation over the course of restrictions in 2020, Council members presented the issues and proposed solutions from the service user point of view.

This report is a summary of the issues, responses and solutions discussed at these virtual events.

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Prison Healthcare Inquiry Evidence

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Prison Healthcare Inquiry Evidence

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Infographic
(What’s Your Story)

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Infographic
(What’s Your Story)

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What’s Your Story

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What’s Your Story

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Self Inflicted Deaths & Self Harm

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Self Inflicted Deaths & Self Harm

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