When User Voice was founded in 2009, involving people with lived experience was largely unheard of and not funded.
It has now become a core part of the system.
Importantly, the legacy of what we have achieved together in partnership with people on probation and probation staff will live on.
The Ministry of Justice has developed Standards of Excellence, developed a Toolkit, published a Service User Involvement National Plan and committed to service user involvement in the new probation Target Operating Model
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