What We Do

We create a unique user-led space for collaborative change to improve services throughout the criminal justice system. We bring about transformation for institutions, individuals, and the agenda – so the system can work for everyone.

We are able to do this because our work is led and delivered by people who have been in prison and on probation. This gives us the unique ability to gain the trust of, access to, and insight from people within the criminal justice system.

Our Impact, Since 2009

WE'VE EMPLOYED

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USER VOICE VOLUNTEERS

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OUR COUNCILS CREATE CHANGE WITH IDEAS AND SOLUTIONS FROM SERVICE USERS

WE'VE SPOKEN TO

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PEOPLE ABOUT WHAT IT’S LIKE IN PRISON & ON PROBATION

What We Heard From You

48 fewer assaults against staff per year in institutions with a council.

88% of Assistant Chief agreed that User Voice councils benefitted their delivery.

70% of council members felt that our councils have helped service providers be more sensitive to their needs.