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  • Who We Are
  • What We Do
    • Councils
    • Consultations
    • National Council
  • Our Impact
    • In the news
    • Our blog
    • Events
    • Service User Participation
  • Work With Us
    • Vacancies
    • Volunteer
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What We Do

We build the structures that allow collaboration between the people using services and the people working in the criminal justice system.

We are able to do this because our work is led and delivered by people who have been in prison and on probation. This gives us the unique ability to gain the trust of, access to, and insight from people within the criminal justice system.

Our Impact, Since 2009

WE'VE EMPLOYED

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USER VOICE VOLUNTEERS

ideas implemented

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OUR COUNCILS CREATE CHANGE WITH IDEAS AND SOLUTIONS FROM SERVICE USERS

WE'VE SPOKEN TO

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PEOPLE ABOUT WHAT IT’S LIKE IN PRISON & ON PROBATION

What We Heard From You

“48 fewer assaults against staff per year in institutions with a council”

“88% Of Assistant Chief Officers agreed or strongly agreed that User Voice councils benefitted their delivery”

“70% of council members fell that the our councils have helped service providers be more sensitive to their needs”

In Detail

Councils

Where Service Users Share Solutions

Consultations

Just ask. Insights and deep dives from within the system.

Our Impact

What we’ve been up to and media highlights

Our Stories

Real Lived Experiences and Results

Only offenders can stop re-offending

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020 3137 7471

info@uservoice.org

20 Newburn St, London, SE11 5PJ

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