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Peer Research

“Speaking to people about their experience of the justice system makes me feel less alone – and more powerful”
Jordan
JordanPeer Researcher
“I had social anxiety before, even around friends and family. User Voice has helped me learn how to manage those situations – and believe in myself again.”
Ahmed
AhmedPeer Researcher
"We worked with User Voice on a recent smoking cessation project and the partnership really made the work very comprehensive. It gave us a much better insight into the views of people in our prisons and, above all, demonstrated the strength of feeling around vaping within prisons, that there was a high level of concern amongst residents and a strong desire to stop vaping. This was something we had not previously been aware of to such an extent and made us realise that we needed to consider further work around vaping cessation. I particularly found the comments you included from residents really impactful."
Sarah Burwood, Health and Justice Programme Manager – Healthcare Public Health
Sarah Burwood, Health and Justice Programme Manager – Healthcare Public HealthNHS England – Midlands (West)
“At a time when prisons were closed to the outside world, we (User Voice) trained people inside to research their own prisons. That work became one of the only large-scale studies of the Covid lockdown’s impact on prisoners’ mental health -and a vital record of atraumatic time in penal history.”
Professor Shadd Maruna
Professor Shadd Maruna

We are the specialists in amplifying the lived experience of people with convictions to drive meaningful change.

Our peer-led research consists of a range of bespoke projects that help service providers, commissioners, academics and policy makers access, hear and act upon the crucial lived experience insights of some of the most marginalised people in society. Embedding service user insights into the design and evaluation of services is key in elevating consumer research to improve services, and the justice system should be no exception.

We are proud to partner with organisations including the Cabinet Office, HM Inspectorate of Probation, the London Mayor’s office, the University of Kent, Sheffield Hallam University, Loughborough University, and the NHS to embed lived experience in their improvement strategies and service provision.

To find out more about our trailblazing peer research work see below.

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Recent Publications

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Stories of Knife Crime

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Stories of Knife Crime

Knife crime is an issue of urgency and importance. Knife-related injuries and deaths have risen most sharply amongst our youth. Increases have been recorded in 42 of 44 police forces across England. Though media on the issue often focuses on London, the pressing need to reduce knife crime, find solutions and ultimately protect young lives is felt acutely at a national level.

To reduce knife crime, you need to know what drives it.

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Past Publications

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