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  • Who We Are
  • What We Do
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Lived experience is the core of what we do. It’s not a token it’s a benefit. 85% of our team have lived experience. That means they’ve been in prison or on probation. That’s from our founder and CEO, through our SLT and across our engagement team. That’s because experience is valued, useful and necessary for the work we do.

Most of our team are engagers, working in prisons and probation services across England and Wales. We have a head office in central London.

Vacancies

policy and communications lead

Are you a self-driven and proactive communications all-rounder who thrives in a busy environment? We’re looking for someone to take the lead on our communications.

If you share our values and passion for driving lived experience to the centre of he system, you could be our next Policy and Communications Lead.

Lived experience researcher

Do you have lived experience and want to give people a voice in prison, probation and other services through consultation, research and other innovative engagement projects?

head of research

Do you have a unique mix of (market) research, communication, and commercial expertise? If you’ve got a real passion for our values and an ability to communicate people’s lived experience to change the system, we want to hear from you.

delivery and impact manager

Are you an expert in evidencing impact and developing a culture of learning and innovation in service delivery? If you’ve got a real passion for our values and want to make a difference to people’s lives, we want to hear from you.

communications intern

We require a forward-thinking communications intern who is enthusiastic and motivated to use their creativity and knowledge to create engaging and informative content to develop User Voice’s profile.

This is an exciting opportunity for the right person to gain knowledge on the Criminal Justice System and develop skills and experience in using digital media while being involved with an innovative charity.

recruitment and administration intern

We require an enthusiastic, motivated and  forward-thinking recruitment and administration intern looking to gain knowledge of the Criminal Justice System and develop skills and experience in recruitment and administration while supporting the work of User Voice and its involvement in issues affecting people involved in the Criminal Justice System.

 

If you think you meet our person spec and would like to gain experience at an innovative charity, we’d like to hear from you.

finance assistant intern

Do you want to gain experience working for an innovative charity using while developing your skills in finance and data? We are seeking an enthusiastic, finance and data entry intern to join our team.

In this role you will have a hands-on, first-person experience that brings you right into the heart of User Voice. You’ll gain real work experience and be part of everyday team scenarios.

If you want to develop your skills while learning about the Criminal Justice System, get in touch, this could be he opportunity for you. 

Do you want to gain experience working for an innovative charity using while developing your skills in finance and data? We are seeking an enthusiastic, finance and data entry intern to join our team.

In this role you will have a hands-on, first-person experience that brings you right into the heart of User Voice. You’ll gain real work experience and be part of everyday team scenarios.

If you want to develop your skills while learning about the Criminal Justice System, get in touch, this could be he opportunity for you. 

Engagement Team

Do you have lived experience and want to give people a voice in prison, probation and other services? We often have roles across the country in our regional teams.

““I’ve got lived experience and now I’ve got learned experience
The person you see now isn’t the same person who went to prison or who came out. I’m at that point where I don’t want my story to be where I start conversations and now that I’ve worked for User Voice, I’m moving on with more than I had. I’ve got lived experience and now I’ve got learned experience” User Voice ex-team member”

Volunteering

If you’ve got lived experience or not we have lots of volunteering opportunities, just get in touch! 

Call 020 7137 7471 or email info@uservoice.org

“I wanted to combat the ‘you’re a wrongun’ attitude. The more information we can give, the more eloquent we are, the more grounded our message, the better we can challenge the perception that people have of us” User Voice council member

Only offenders can stop re-offending

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