Vacancies

Engagement Team Member - London

Location: London
Salary: Up to £25,000 depending on experience (pro-rata for part time)
Contract type: Permanent

This is a fantastic opportunity to work in an innovative and growing charity. We are looking for dynamic, authentic, and inspiring individuals to join our team. If you are looking for an opportunity to be part of positive change in the criminal justice sector, get in touch!

There is a crucial need for insights from people with lived experience of crime, addiction, and homelessness to inform system reform as this voice is often absent. Over the past 15 years, User Voice has made an unrivalled and significant footprint across the country engaging with the hardest to reach people, through elected and trained service users who can provide the information to fill this void.

Our work is led by people with lived experience of prison or probation and our research is designed and conducted by Peer Researchers. We use what we find to influence and implement change within the system to benefit everyone.

Job description

User Voice’s regional Engagement Teams are responsible for engaging with a diverse range of service users, including vulnerable children, young people, and adults in order to improve services and promote active citizenship.

This is a demanding, exciting, and rewarding job with a focus on people and outcomes. You will join a dedicated organization with opportunities to grow and develop.

Key responsibilities:

Service user engagement and recruitment, with vulnerable children, young people, and adults through presentations, surveys, focus groups and workshops
Staff and stakeholder engagement through presentations, staff meetings and individual meetings
Awareness raising of User Voice within local communities
Representing User Voice at regional and national forums, conferences and events
Recruiting, managing, motivating, and training service users and volunteers

What we expect from staff:

You are an ex-offender and have taken steps to change your life for the better
People should be in a place where their life is manageable. They have the support structures and networks to deal with personal issues, pay their bills on time, and have stable accommodation.
Importantly, we all need to be passionate about wanting to help others. That when we are in a stable place ourselves, we can give back to other people and see their needs as important as their own.

what's on offer

Full induction and training into the role
Permanent contract
Up to £25,000 depending on experience (pro-rata for part-time)

This is an opportunity to be part of the change, you’ll get an experience like no other with the chance to fast forward your career

*All posts are subject to a 6-month probationary period and an Enhanced DBS check. We are looking for people with lived experience, so be prepared to give a full and honest disclosure, we won’t hold it against you, in fact, the bigger your journey, the more employable you are!

Terms & Conditions

Full-time or part-time available.
Permanent contract.
Up to £25,000/annum pro-rata, depending on experience.
Bank holidays plus 25 days holiday pro-rata.

Apply Now

1. Download the job description

2. Complete the Application form

3. Complete the equality & diversity form

4. Send both forms and a copy of your CV to: recruitment@uservoice.org

Further Details

We are a user-led organisation working with and for people with lived experience of the criminal justice system. We drive lived experience to the centre of the system.

Our work is led by people with lived experience of prison or probation and our research is designed and conducted by Peer Researchers. We use what we find to influence and implement change within the system.

We have employed over 300 people with lived experience, many of whom have gone on to work within the sector.

Ultimately, the Service User’s voice is at the heart of everything we do. We speak with those entrenched in the criminal justice system, giving them the opportunity to have their voices heard and amplify the voices of others. It’s not just about saying something, it’s about empowering people to do something themselves.