There is a crucial need for insights from people with lived experience of crime, addiction, and homelessness to inform system reform as this voice is often absent. Over the past 15 years, User Voice has made an unrivalled and significant footprint across the country engaging with the hardest to reach people, through elected and trained service users who can provide the information to fill this void.
Our work is led by people with lived experience of prison or probation and our research is designed and conducted by Peer Researchers. We use what we find to influence and implement change within the system to benefit everyone.
User Voice’s regional Engagement Teams are responsible for engaging with a diverse range of service users, including vulnerable children, young people, and adults in order to improve services and promote active citizenship.
This is a demanding, exciting, and rewarding job with a focus on people and outcomes. You will join a dedicated organization with opportunities to grow and develop.
What we expect from staff:
This is an opportunity to be part of the change, you’ll get an experience like no other with the chance to fast forward your career
*All posts are subject to a 6-month probationary period and an Enhanced DBS check. We are looking for people with lived experience, so be prepared to give a full and honest disclosure, we won’t hold it against you, in fact, the bigger your journey, the more employable you are!
We are a user-led organisation working with and for people with lived experience of the criminal justice system. We drive lived experience to the centre of the system.
Our work is led by people with lived experience of prison or probation and our research is designed and conducted by Peer Researchers. We use what we find to influence and implement change within the system.
We have employed over 300 people with lived experience, many of whom have gone on to work within the sector.
Ultimately, the Service User’s voice is at the heart of everything we do. We speak with those entrenched in the criminal justice system, giving them the opportunity to have their voices heard and amplify the voices of others. It’s not just about saying something, it’s about empowering people to do something themselves.