This is a fantastic opportunity to work in an innovative and growing charity that has a real impact on people’s lives. We are looking for dynamic, authentic, and inspiring individuals to join our team. 

The role is based in HMP Northumberland (Male prison). To be considered for this role, you must have spent time in prison as a prisoner and be a minimum of 12 months months free from license. 

Please note that there are certain types of offences that will restrict suitability for this role. If you are on community order, you must be within 3 months of the end of your order. 

Job Description 

User Voice’s Lived Experience Consultants are responsible for engaging with a diverse range of service users on a wide variety of projects in prison and the wider community. 

Key responsibilities 

• Engaging with people in prison and on probation 
• Liaising with research partners, prisons, probation and other stakeholders to access service users 
• Contributing to project planning and project managing service user engagement activities
• Conducting interviews, surveys, and focus groups 
• Collecting and entering service user insight 
• Supporting the analysis, reporting, and sharing of service user insights 
• Recruiting, training, and supporting service users to be involved throughout our projects
• Supporting the delivery of User Voice councils and projects as needed